Mobile Service Provider Operations Portal

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Abstract

This project is aimed to automate the operations of Mobile Service Providers.

Customers/Company representatives logging in may also access/search any information of mobile related services.

This ambitious service uses state-of-the-art technology to attain global excellence and leadership in business. Our entry into this sector has brought mobile service at an affordable cost to the common man. All serving a single objective, to provide better communication to millions across India.

This Customer service leads to have a good response for services and it can make users enroll as customers within months of launch this service.

Purpose

The system is an online application that can be accessed throughout the organization and outside customers as well with proper login provided, which will give better service to the customers.

Overview

Overall description consists of background of the entire specific requirement. It also gives explanation about actor and function which is used. It gives explanation about architecture diagram and it also gives what we are assumed and dependencies. It also support specific requirement and also it support functional requirement, supplementary requirement other than actor which is used. It also gives index and appendices. It also gives explanation about any doubt and queries.

The Existing system is a computerized system contains all the details of the mobile services providers are maintained in the individual databases. If customer wants the information they must keep a request to the admin authority and get the information. It’s a time delay process. And maintaining all the records in Excel sheets and paradox, clipper. If they want any record they have to search all the records. The whole process is now manually controlled. This requires maintaining the records of the queries coming from the corporate in the paper.

Limitations in Existing System

Maintaining the data in excel sheets and files is very hard to remember the file names in which the required data is feed. No easy access to the required queries. Data redundancy, inconsistency, lot of human work need to be done in order analyze the details present in the excel sheets. It leads to wastage of time.

Proposed System

The Proposed system is a browser which is completely related to internet browsing. The web enabled information management system designed to automate the entire operations of a modern technology. Mobile Service Provider and Operational Portal allow multi-divisional, multi-department system handling that includes various Services.

Advantages over Existing System

1.   This system provides a Common User Interface for the system to log on to the system.

2.   Here the user interface is Graphical User Interface.

3.   This application is a Web based Application.

4.   Being a web based application it doesn’t require any client side installation.

5.   Any number of users can interact with the system simultaneously.

Module

Authentication

Functional Description

  1. Login to the system through the first page of the application.
  2. Change the password after login to the application.
  3. See his/her details and change it.
  4. Help from the system.

Maintenance

Functional Description

The Following Functional Components are supported by the system:

Functions Provided by the System:

  • Products:

ü  Prepaid: The service that helps you give, words to every feeling, an expression to every emotion.

§  Features    

§  Handset Offers

§  Services

§  Tariffs Roaming

§  Know More

ü  Postpaid: It gives you the unlimited freedom to reach out to people in your special way.

§  Monthly Plans

§  Services

ü  World Calling Cards 

Software Requirements

Operating System                     :                  Windows XP/2003 or Linux/Solaris

User Interface                          :                  HTML, CSS

Client-side Scripting                 :                  JavaScript

Programming Language            :                  Java

Web Applications                      :                  JDBC, JNDI, Servlets, JSP

IDE/Workbench                        :                  Eclipse with MyEclipse Plug-in

Database                                  :                  Oracle/Access

Server Deployment                             :                  JBoss

Hardware Requirements

Processor                                  :                  Pentium IV

Hard Disk                                 :                  40GB

RAM                                         :                  256MB

Click here to download Mobile Service Provider Operations Portal source code