Insurance Assist system is a internet based web application system solution that simplifies and automates various manual operations developed to assist large insurance companies like Life insurance corporation, MetLife, Allianz Bajaj etc to maintain consistent information of various policies.
The application is having three phases. One of them is to have an integrated database of all the insurance companies and their related policies. Secondly about employees working in their related companies and finally generating dynamic reports for the customers claims or to keep track the status of the premium payments of policyholders.
Objective of the system:
Insurance Assist system is an internet based web application, to make their applications work on insurance policies and claims process easier and flexible. The web based application is used within their organization under the distributed accessibility to check the status of the customers who have taken new policies and their proper track and reminding of policy premium payments and claim conditions. The system is actually developed for speed up the process in Business applications such that the customer satisfaction rate increases and the generic flow of customers into this domain follow a smooth and steady fashion. The major problem under the manual process is to keep track of the existing insurance policy holders, and remaining them at regular intervals about their policy premium payments. In order to render the ordinary services also it takes lot of time in just searching through the registers for the existing customer’s base. If the process of data storage can be automated and follow up of search can be increased, there is always a heavy chance of getting extra customers in turn, which can increase the profits ratio upon the organization.
The actual purpose of going for this system is to make the organizational process to get speed up. The agents can have the expected information at its desk at any time, with respect to any instance. Generating required reports as per the operational requirements becomes much easier and information availability at hand. The system not only becomes false proof, and higher levels of satisfaction prevail at the side of customer. The application is also security oriented and gets associated within the system, as the general structure of accessibility is fastly demanded.
Any registered Agent within the organization can get on to the system to know the specific information, which he feels that it is requirement with respect to the business policies.
The referential information also gets ported on to the forms, where the search criteria are greatly reduced. The total portal has been planned to be associated through the conceptual constant of the .NET Framework network and databases technologies, the concept handles the late trends that are set for higher data transfer rates optimized bandwidth utilizations of the network by using the technologies like VB.NET the web content is applied through dynamic with oriental usage of ASP.NET at various stages.
Justification and need for the system:
With the new system the following activities get more momentum.
1. The actual process of the organization can be modularized into three different independent views
Policy holders view
System administrators view
2. The Agent at any time can view the required information whether it is policies, or customers at the click of a mouse and instance of a second.
3. If planned in an organized manner the customers can be provided an online terminal where they can access the information at their own hands with out the basic intervention manually.
4. The customers or policyholder’s reminders can be generated at lightening speed just by query for the specific customers.
5. The information while it is collected can referentially be segregated into their respective databases from single window, saving the time of multiple data entries.
6. The customers policy premium payment status can be viewed in a systematized manner by the Agents and cross verify the defaulters.
7. The claim status raised by a specific policyholder can be tracked very clearly in a transparent manner, and checked until the claim is settled.
8. Above all the overall system can at any time provide consistent and reliable information authenticated upon its operations.
Advantages of the system:
Our Insurance Assist system is very useful to customers in providing more information about all insurance companies and their policies that are uniquely launched in our website.
The system reduces manual work during registration of policies.
This system also provides online payments for the customers.
Previous work or related systems. How they are used:
Insurance Companies maintain their own website, providing information about their policies. Customer (who wants to be policyholder) can make policy registration through Online.
Hardware and software requirements:
Operating system : Microsoft windows XP professional.
Front End Tools : MS .NET 2.0, HTML
Data Base : SQL Server 2005
Web browser : Internet Explorer 6.0
Hard disk : 20 GB
Processor : pentium4
RAM : 256MB
Insurance Assist Systems